AI employee role

Build the employee around the job your business needs.

Start with a clear job description, select approved skills, add company knowledge and define exactly when the employee should involve a person.

CX
Agentlivo employee

Custom AI Employee

Trained on your company · Human escalation · Activity history

Ready for pilot
Primary responsibilities

Turn one repeatable process into a defined role.

A custom employee should still have a narrow job, clear permissions and measurable outcomes. Agentlivo packages those choices in simple business language.

  • Custom job description
  • Approved questions and answers
  • Company-specific knowledge
  • Tool and action permissions
  • Human escalation rules
  • Performance scorecard
More calls answeredMeasured in your dashboard
Faster responseMeasured in your dashboard
More booked workMeasured in your dashboard
Fewer interruptionsMeasured in your dashboard
Simple launch sequence

From selected to working in four steps.

1

Describe the job

Define the outcome, responsibilities and work that should remain human.

2

Choose approved skills

Select the conversations, tools and actions this employee may use.

3

Add knowledge and rules

Teach the employee with company information, examples and escalation policies.

4

Pilot and improve

Review every result, tune the role and expand only after it is dependable.

Ready when you are

Build an AI employee that fits your business.

Start with one valuable job, clear boundaries and a controlled pilot.