Information we collect
Account and business information, communications, usage data, support requests and information supplied to configure an AI employee.
How information is used
To provide the service, configure employees, support users, maintain security, improve performance and comply with applicable obligations.
Call recordings and transcripts
Production call recording and transcript handling must follow applicable notice and consent requirements. Customers are responsible for configuring their deployment appropriately.
Service providers
Agentlivo may rely on hosting, phone, AI, email, billing and analytics providers under appropriate agreements and access controls.
Data retention
Retention periods should be configurable and limited to what is necessary for the service, legal requirements and customer instructions.
Your choices
Users should be able to access, correct or request deletion of eligible information and control communications preferences.
Contact
Privacy questions may be directed to hello@agentlivo.com.