Every plan clearly states its AI employee, voice-minute and customer capacity. Conversation history, human escalation and a secure business workspace are included throughout.
For solo owners and small teams that want every caller answered professionally.
For growing teams that need calls answered, leads organized and appointments booked.
For established businesses ready to automate the work around every opportunity.
For high-volume and multi-location teams that need the largest standard package.
Platinum includes 10,000 monthly voice minutes, unlimited customer records, unlimited AI employees and unlimited locations. Additional minute packs keep service running during unusually heavy months.
| Feature | Basic | Silver | Gold | Platinum |
|---|---|---|---|---|
| Monthly price | $199 | $450 | $999 | $1,999 |
| Included voice minutes | 250 | 1,000 | 3,000 | 10,000 |
| Customer records | 500 | 2,500 | 10,000 | Unlimited |
| AI employees | 1 | Up to 3 | Up to 8 | Unlimited |
| Phone numbers | 1 | 2 | 5 | 10 |
| Appointment booking | — | ✓ | ✓ | ✓ |
| Automations | Basic | Standard | Advanced | Custom |
| Locations | 1 | 1 | 3 | Unlimited |
| Support | Standard | Priority | Dedicated specialist |
Choose a tier by expected monthly call volume, customer capacity and the number of AI employees your business needs. Move between plans as your operation grows.
Ask about pricingConnected inbound and outbound talk time counts toward the monthly allowance. Ringing time, failed calls and unanswered attempts do not count.
Add a minute pack or move to the next tier. Agentlivo keeps coverage active and shows the cost before any plan change is confirmed.
Basic includes 500 records, Silver 2,500, Gold 10,000 and Platinum unlimited records. Existing history remains available when you upgrade.
Yes. Upgrade or downgrade as call volume, locations and employee needs change. Your current allowance remains visible in Billing & Usage.
Guided standard onboarding is included. Custom integrations, data migrations and complex multi-location launches can be quoted separately.
Start with the smallest tier that fits your expected volume, then upgrade only when usage and results justify it.